All of O'Sense

Workshop

Do the job once. Get the customer back again.

Job cards from intake to close-out — diagnosis, parts, warranty and a printable QA certificate — plus an automatic WhatsApp reminder when the next service falls due.

app.osense.io/dashboard/workshop
Closing a workshop job and scheduling the next service reminder over WhatsApp

What you get

Workshop, in three parts.

📋

A real job card

Diagnosis, parts used, completion notes and history — all against the specific asset you worked on.

📜

QA certificate on close

Closing a job generates a printable QA certificate for the client. Proof the work was done properly.

🔁

The follow-up sends itself

Pick 1, 3 or 6 months at close-out. O'Sense WhatsApps the customer when the service is due.

app.osense.io/dashboard/workshop
Workshop job close-out with asset details and reminder scheduling

The asset, not just the invoice.

Log what you actually worked on — a 50kVA Perkins generator, its serial number, its description — so the next time it comes in, the whole history is already there.

  • Asset type, identifier and description on every job
  • Warranty flagged on the jobs that carry one
  • Intake receipts printed for the customer on arrival
  • Send back to repair without losing the paper trail
Technician working on equipment at a workbench

Every forgotten service is a customer you lose.

Nobody remembers a generator is due for its 500-hour service three months later. The customer does not either — so the job goes to whoever calls them first.

  • Set the reminder once, at close-out
  • Choose 1, 3 or 6 months, or a custom date
  • The message goes out on WhatsApp automatically
  • No sticky notes, no diary, no follow-up list

The work is done. The relationship should not stop there.

A workshop that reminds its customers turns one repair into a service history — and a service history into repeat revenue.

1, 3 or 6 Months ahead — your call
WhatsApp Where your customers already are
0 Follow-ups you have to remember

The rest of O'Sense

It all runs on one login.

Workshop is one part of the system. Everything below shares the same customers, staff and stock.

Stop running your business from memory.

Launch O'Sense free, or message us on WhatsApp first if you have questions.

O'Sense is a subsidiary of HERO CONTROL SYSTEMS Ltd
Stand 34, Harrison Chongo Rd, Woodlands Extension, Lusaka, Zambia