Close the job in O'Sense and it WhatsApps your customer automatically when their next service is due — no sticky notes, no relying on memory. Staff, quotes, invoices, receipts and an online store come with it.
Sound Familiar?
See It In Action
Every product already in your inventory, live at your own store address.
Pick when the next service is due — O'Sense WhatsApps the customer automatically.
The same inventory feeds your store, your quotes and your stock counts.
How It Works
Bring in your customers and your product list — nothing to rebuild, just what's already in your notebook.
Set your store's web address once. Flip products to "visible." Pick a follow-up date whenever you close a job.
WhatsApp does the reminding for you. Quote requests land in your dashboard with the buyer's number, ready to call.
Everything Included
One login, not six different tools — everything that keeps the business running day to day.
So a one-time job becomes a repeat customer.
An online presence built from what you already stock.
Every site you operate and where your team is, plus a mobile app on the way for teams working away from the shop.
Who It's For
If you currently run things through WhatsApp and a notebook, this was built for you.
You do the job once. O'Sense brings the customer back for the next one automatically — no sticky notes, no relying on memory.
List what's already in stock. Customers browse and send a quote request — because with hardware, price depends on quantity, not a fixed tag.
Pay, track and manage a small team without a spreadsheet held together by memory and good faith.
Every client plotted on a live map to plan visits by territory, not guesswork.
Every site you cover, who's assigned and what's scheduled, in one board.
Every farm site, worker assignment and scheduled visit, in one board.
Delivery notes generated straight from the order, with a real paper trail.
FAQ
General
O'Sense is one system for running your business: customers, staff, payroll, quotations, invoicing, receipts and delivery notes — plus automatic reminders to bring customers back, and an online store built straight from your inventory. Built specifically for Zambian businesses.
Workshops and service businesses, small retailers and hardware stores, and small teams — anyone currently running their business through WhatsApp and notebooks.
Yes, you can start using O'Sense for free. Message us on WhatsApp for details as your business grows.
No. O'Sense runs in your browser at app.osense.io — nothing to download onto your computer. FieldSense, our separate mobile app, will need installing once it launches.
Each company's data is kept separate and only accessible to your own team, hosted on Amazon Web Services infrastructure.
Service Reminders
When you close a job, pick when the customer's next service is due — a month, three months, six months. O'Sense sends them a WhatsApp message automatically when it's time. No sticky notes, no spreadsheets.
Yes. Pick 1, 3 or 6 months from the close-out date, or set a custom date for anything that doesn't fit those presets.
It's built into the Workshop module's job-closing flow, so it's tied to repair and service jobs specifically — set once when you mark a job complete.
Online Store & Quotes
Not yet. Customers browse your products and send a quote request. You see it in your dashboard, with their number ready, and reach out to agree the price — which matters for goods like cement, iron sheets, or custom work where price depends on quantity, not a fixed tag.
Set your store's web address once in Configuration, then flip any product in your inventory to "visible" — no separate store-builder, no re-entering products.
It lands in your RFQ dashboard with their name, contact details and the items they want, and you get a WhatsApp notification the moment it comes in.
Yes — group products into categories, like Generators, Power Tools or Water Pumps, from the Inventory page.
CRM & Sales
Yes. The CRM pipeline tracks deal stage, priority and estimated revenue for every account, so nothing goes quiet without you noticing.
Yes. The Live Map View plots every client by location, so you can see your whole territory at a glance and plan visits by who's actually nearby.
It reads the sentiment in your own client notes and scores each account's conversion likelihood automatically — surfacing who's ready to close and who needs another touch, without anyone building a report.
Yes — set up separate CRM pipelines for different parts of the business, for example one for B2B accounts and one for retail.
HR & Payroll
Yes, on every pay run, for every employee — not bolted on as an afterthought.
Yes, there's a bulk upload option on the Employees page.
Yes, you can invite team members to their own login from the Employees page.
Mobile Money is supported as a payment method on employee records, alongside bank details, for however you already run payroll.
Quotations, Invoicing & Delivery
Yes, itemised quotations tied to a client record, ready to send out or print.
Yes — quotations convert straight into invoices, and invoices into delivery notes, without re-entering the items.
Yes, receipts are generated from the same client and item records as the rest of your paperwork.
Yes, delivery notes are a real, separate document — item list, client, date — not just a text message to the driver.
Field Work
Yes. The Field Work module tracks every site you operate, who's assigned, and what's scheduled, in one board.
FieldSense is currently in final testing. Message us on WhatsApp to be notified when it launches.
Getting Started
Launch O'Sense for free, or message us on WhatsApp first if you've got questions.
It's built specifically around Zambian statutory payroll — NAPSA, NHIMA and PAYE — and local business patterns, so that's the primary market today.
Launch O'Sense free, or chat with us on WhatsApp first if you've got questions.