Six systems' worth of software, and a single password to remember.
Your crew keeps working out in the field with no internet. Everything syncs the moment they are back online.
Sites, assignments and schedules in one place — without a single round of phone calls.
Who went, where they went and when — captured on site, not reconstructed from memory.
The same stock powers your counts, your quotations and your public online store.
PAYE, NAPSA and NHIMA on every payslip, every run — not bolted on as an afterthought.
Quotation to invoice to delivery note, without retyping a single line item.
Close the job, pick a date. O'Sense WhatsApps the customer when the next service is due.
AI reads the client notes your team already writes and scores which deal is closest.
Trusted by teams across Zambia
Data-Driven Decisions
Automatic payslips and service reminders, straight to your customers' phones.
How It Works
What O'Sense is, who it is for, and what it does once it is running.
What it is
HR, CRM, workshop jobs, field sites, stock and analytics in a single system — instead of six apps, a notebook and a spreadsheet that never agree.
Who it is for
Workshops, hardware shops, contractors and field teams — the businesses currently run on WhatsApp threads and a good memory.
Step one
Bring in your customers, your staff and your stock. Nothing to rebuild and nothing new to invent.
Step two
A quotation becomes an invoice, then a delivery note, then a receipt — same client, same items, no retyping.
Step three
Close a job and set the next service date. O'Sense sends the WhatsApp itself when it falls due, and the customer books again.
Why it is different
Statutory payroll built into the pay run, WhatsApp as the channel people already use, and field work that keeps going with no internet.
Use Cases
Six businesses, six situations you will recognise — and the part of O'Sense that fixes each one.
HR Lite
A Lusaka contractor was working out PAYE, NAPSA and NHIMA by hand every month, and every month something was wrong. Now the roster is approved once and payday is a single button.
See how it works
Workshop
A generator workshop closed a job on a 50kVA Perkins and hoped the customer would come back in three months. Now the reminder goes out on WhatsApp by itself — and the customer books again.
See how it works
Inventory
Twenty-one products sat in a notebook where only walk-in customers could find them. The same stock is now a public catalogue, and quote requests arrive with the buyer's number attached.
See how it works
CRM
A rep covering the Copperbelt kept every client in WhatsApp threads. Now each account carries its stage, its priority and the date it was last visited — so the quiet ones are obvious.
See how it works
FieldWork
Farm visits outside Mkushi were coordinated by phone call and hope. Sites, assignments and schedules now live on one board, and work captured out of coverage syncs when the truck comes back.
See how it works
BIA
Twenty open accounts and no way to tell which were close. BIA reads the notes the team already writes and scores each one, so the week starts with the deals worth the drive.
See how it worksFAQ
O'Sense is one system for running your business: customers, staff, payroll, quotations, invoicing, receipts and delivery notes — plus automatic reminders to bring customers back, and an online store built straight from your inventory. Built specifically for Zambian businesses.
Workshops and service businesses, small retailers and hardware stores, and small teams — anyone currently running their business through WhatsApp and notebooks.
Yes, you can start using O'Sense for free. Message us on WhatsApp for details as your business grows.
No. O'Sense runs in your browser at app.osense.io — nothing to download onto your computer. FieldSense, our separate mobile app, will need installing once it launches.
Each company's data is kept separate and only accessible to your own team, hosted on Amazon Web Services infrastructure.
When you close a job, pick when the customer's next service is due — a month, three months, six months. O'Sense sends them a WhatsApp message automatically when it's time. No sticky notes, no spreadsheets.
Yes. Pick 1, 3 or 6 months from the close-out date, or set a custom date for anything that doesn't fit those presets.
It's built into the Workshop module's job-closing flow, so it's tied to repair and service jobs specifically — set once when you mark a job complete.
Not yet. Customers browse your products and send a quote request. You see it in your dashboard, with their number ready, and reach out to agree the price — which matters for goods like cement, iron sheets, or custom work where price depends on quantity, not a fixed tag.
Set your store's web address once in Configuration, then flip any product in your inventory to "visible" — no separate store-builder, no re-entering products.
It lands in your RFQ dashboard with their name, contact details and the items they want, and you get a WhatsApp notification the moment it comes in.
Yes — group products into categories, like Generators, Power Tools or Water Pumps, from the Inventory page.
Yes. The CRM pipeline tracks deal stage, priority and estimated revenue for every account, so nothing goes quiet without you noticing.
Yes. The Live Map View plots every client by location, so you can see your whole territory at a glance and plan visits by who's actually nearby.
It reads the sentiment in your own client notes and scores each account's conversion likelihood automatically — surfacing who's ready to close and who needs another touch, without anyone building a report.
Yes — set up separate CRM pipelines for different parts of the business, for example one for B2B accounts and one for retail.
Yes, on every pay run, for every employee — not bolted on as an afterthought.
Yes, there's a bulk upload option on the Employees page.
Yes, you can invite team members to their own login from the Employees page.
Mobile Money is supported as a payment method on employee records, alongside bank details, for however you already run payroll.
Yes, itemised quotations tied to a client record, ready to send out or print.
Yes — quotations convert straight into invoices, and invoices into delivery notes, without re-entering the items.
Yes, receipts are generated from the same client and item records as the rest of your paperwork.
Yes, delivery notes are a real, separate document — item list, client, date — not just a text message to the driver.
Yes. The Field Work module tracks every site you operate, who's assigned, and what's scheduled, in one board.
FieldSense is currently in final testing. Message us on WhatsApp to be notified when it launches.
Launch O'Sense for free, or message us on WhatsApp first if you've got questions.
It's built specifically around Zambian statutory payroll — NAPSA, NHIMA and PAYE — and local business patterns, so that's the primary market today.
Launch O'Sense free, or chat with us on WhatsApp first if you've got questions.