For Workshops & Service Businesses

Miss the oil change, lose the customer.
Remind them, and they come back every time.

Auto mechanics, generator servicing, equipment maintenance — close the job in O'Sense and it WhatsApps your customer automatically when the next service is due. No sticky notes, no relying on memory.

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Closing a workshop job with the automatic next-service WhatsApp reminder option

Real screenshot: closing a job and setting the next-service reminder

The Problem

You do the job once. Then you hope you remember to call them back.

A generator gets serviced. Three months later you're meant to check in. You forget. So does the customer — until their equipment fails again and they call whoever's closest, not necessarily you.

Set it once, at close-out

Pick 1, 3 or 6 months when you close the job. O'Sense remembers so you don't have to.

It reaches them on WhatsApp

The reminder goes out automatically, in business hours, on the number you already have on file.

Track every job in one board

Workshop job cards show every repair by status — received, diagnosing, awaiting parts, in repair, QA, closed.

Everything else comes with it

Customers, staff, staff payroll, quotations and invoicing and receipts, in the same login.

Questions

Workshops, answered.

What software do garages and workshops in Zambia use to remind customers about a service?

O'Sense Workshop. Close the job and pick when the next service falls due — one month, three or six. When the date arrives O'Sense sends the customer a WhatsApp message itself, in business hours, and they book again.

Does a repair job keep a history against the vehicle or machine?

Yes. A Workshop job card holds the diagnosis, the parts used, the labour, the warranty and the completion notes against the specific asset — by type, serial and description — so the next time that machine comes in, its whole history is already there.

Can I give the customer a certificate when the job is done?

Yes. Closing a job in Workshop generates a printable QA certificate for the client.

Can I quote and invoice a repair in the same system?

Yes. Quotations and invoices are in SalesOps, on the same login. A quotation converts to an invoice, then to a delivery note and a receipt, carrying the same client, line items and prices each time.

Stop running your business
from memory.

Launch O'Sense free, or chat with us on WhatsApp first.

Launch O'Sense Chat with us on WhatsApp

O'Sense is a subsidiary of HERO CONTROL SYSTEMS Ltd

Stand 34, Harrison Chongo Rd, Woodlands Extension, Lusaka, Zambia